Observation inside train at 4pm [08/09/08]

Yck Station at 4pm












All empty, not much people.













Students going home from school.













Crowd alights at Yck station.
















Train came, but students are still seated.
















- Not much people on train.













- Aunty sleeping. As air-con is really cooling and nice to sleep. =)













- Student reading books, aunty sleeping.

Observation - YCK Station at 4pm [08/09/08]

4pm Yck Station
- Sec students [Most]
- Working adults [A few]
- Aunties & Uncles

Observation at control station
- Very few people
- Slow walking pace
- Mostly crowd are from other stations & alights at Yck station.

On platform
- All look relax
- No much people
- No train going towards Yishun
- Saw 1 person sitting at the edge of the railing

People do the same thing as the previous observations while waiting for train.


In train

Notice
- Mostly crowds were at the first/last cabins areas. Center cabins are all empty.
*Compared to peak hrs, crowd gathered around the center cabins than first/last cabins.

- Students sat down on seats & wait for train. See train appproaching but still remains seated. When train door opens, then they stand up & board train. [Relaxing/slow pace]
*Compared to peak hrs, crowd usually started standing behind the yellow line once they stopped their movements.

- During peak hours, trains at work are mostly old trains.
*Compared to normal hours where trains are new.

- People that board trains at different stations walked slowly into the train & slowly choose the seats they like.
*Compared to peak hrs, people that enter train rush for seats. As long as there are seats to rest.

- Some people enter train, refuse to sit down although there are lots of seats.
*Compared to peak hrs, people will snatch for seats.

- All looks relax & comfortable. So most of them took a nap.
*Compared to peak hrs where people are so anxious & tends.

- Strong air-condition.
*Compared to peak hrs, we can't even feel it.

- Door closes fast at each station. [Mainly because not much people taking/boarding trains.]

- Some students even manage to do some homeworks on train while going home.

Objective to our Observations [05/09/08]

To understand people:

- Emotion/Mood
- Feelings
- Behaviour
- Reactions


* Some snapshots on YCK station at 7.30pm.











- Some teenagers topping their Ez-link card, kids & adults around control station.












- People around the control station.
- People queue up at ATM machine. [Mostly adults]

Train to Yishun

Scene 1
Observe the lady in yellow. Do you think she is boarding train or ?











- Crowd from train alights.
- Some stand along the railing to wait for next train.


Scene 2
Lady in yellow remains at same position. Why?
This shows that some people are so scared to miss trains/didn't manage to board train.

- Some people just wait and look at the train.
- Some aunties seat down on the edge to wait.

- Some working adults waiting for people at the control station.

[Working adults will usually stand at the center of station as compared to teenagers, usually stand along the sides of station]

Observation - Yck Station at 7.30pm [04/09/08]

7.30pm Yck Station
- Working Adults [Most]
- Students [Very few]
- 3 groups of parents with little kids [Bring kids out, not fetch them home from school.]

Observation at control station
- Movement slower
- Don't look rush
- Working adults chat with friends

Comparing
* Working adults tends to stand at the center of the control station to wait for friends.
* Teenagers/Students tends to stand along the corners or sides of control station to wait for friends.
* Top-up Ez-link card machine are mostly used by students.
* ATM machine are mainly used by working adults.

On platform
- When train going to Yishun arrived, those that are not taking it looks tired and moody.
- Passengers standing looks more relax, not so tense compared to peak hours. [Reason might be because of cooling weather]
- Some aunties have no place to sit while waiting for train, they seat on the edge of the railings.

While waiting they will:
- Listen to Mp3
- Stand and do nothing
- Talk to friends
- Do nothing
- Some stand behind yellow line

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In Train
- Not so pack with people
- No need to squeeze with others
- Starts to see people standing playing PSP, read books/newspapers/magazines. [Enoguh space to play]
- People sitting down normally do nothing. [Mostly working adults/students]

Notice
We realise that cabins nearer to escalator of each station, have more crowd.
- Mostly working adults. [More convenience when alights train.]
- Towards first & last cabins, mostly teenagers. [Mainly because they don't like to squeeze with others.]

Crowd alight mostly at:
- Yishun
- Admiralty
- Woodlands

Observation - YCK Station at 6pm [03/09/08]

6pm Yck Station
- Students
- Working Adults

Observation at control station
- People walk fast to enter platform
- Working adults, mostly alone
- All look rush
- Students mostly with friends

On platform
Train going towards Yishun station came...
- Not much of them board that train
- Passsengers taking to Jurong East train, will stay in same position/seat to wait for the other train to come

When waiting they will:
. Listen to Mp3
. Look at the tv board
. Some of them will stand behind the yellow line & wait. [most of this people are people that are worry that they can't enter next train, so book there first.]
. Some use Handphone

* Majority of them are waiting for train towards Jurong East.

. We notice their looks were tired and irritated by trains going to Yishun
. They don't look happy

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In Train

What do people do?
- Use Handphone [All age group]
- Sit and do nothing [Mostly working adults / Aunties]
- Sleep [Working adults, Uncles, Students]
- Look around / Look at others [Working adults, Aunties, Uncles]
- Read Books [Students]
- Read Newspaper [Working adults, Uncles]
- Play PSP [Students, Teenager]
- Pack bag [Aunties]
- Watch video using Hp/PSP [Working Adults, Students]
- Chat with friends [Working adults, Students]
- Play song loudly [A group of friends (Eg. Malay teenagers, Indian teenagers)]

* Passengers seated looks more relax & happy as compared to passenger standing.

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Situation

Case 1
- Child crying in train suddenly.
- Mother have to concern child to stop child from crying.
- Child wants his mom to carry him, so he continue crying.. louder & LOUDER!
- Reason why his mom didnt want to carry him is because it's too crowded. No space.
- At the end, his mom cant control him but to carry him up. [Actually is due to the child crying & screaming, almost all surrounded passengers are affected & started staring at them, some shake their heads, some started nagging with friends.]

* This actually causes people to be affected by their emotions/moods. It can just be a simple sudden change to human emotions/moods.


Case 2
-Sweet couple. Hugging tightly like no tomorrow.
-Over doing body contacts.
-Causes surrounding passengers to feel uncomfortable & irritated by their actions & sound.

* Affected mostly on elder generation.

Crowd alight mostly at:
- Sembawang
- Admiralty
- Woodlands
- Jurong East [Most]

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